Retro games for sale at magisterrex.com

Frequently Asked Questions: Click on link below to answers to common FAQ

How much is shipping and handling?

Our checkout system will calculate the shipping cost for your order.  Simply choose which geographic area you want the items shipped to, then click RECALCULATE.  Discounted combined shipping is automatically calculated!

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I want to pay with PayPal, what is your PayPal email address?

The checkout system will automatically route you to the PayPal payment system if you choose it as a pay type.  No extra work for you!

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I want to pay with money order, what is your mailing address?

The checkout system will automatically route you to the information you require to make your payment via money order.  Only Canadian and American residents may pay via money order.  Please note that the United States Postal Service has two kinds of money orders, only one of which can be cashed here in Canada.  If purchasing a money order from the USPS, please ensure that it states INTERNATIONAL on the front and is PINK in color.

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Have you received my payment yet?

We ship within 48 business hours of payment received.  If you did not receive a shipping notice, we did not receive your payment.

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I have not received my item, when did it ship?

We send a shipping notice to the email address you provided in the checkout process, so if you have not heard from us this means you entered the wrong email address OR your SPAM/junk mail filter is too sensitive.

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I made a mistake on where I want my item shipped?

We have to ship games where buyer has indicated in our checkout system.  We rely on our customers to know where they live, and be able to enter their addresses correctly.

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What is your return policy?

Due to the nature of the items sold, we do not accept returns or exchanges.  

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Will this PC game work on my game system?

Good question.  We can't answer that for you.  Older games may or may not work on newer Win XP computers.  For more information, view our Win XP FAQ, located here.  

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How do I contact you?

Why not click on the CONTACT US link provided on our front page?

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